Resolve Field Collections LLC

Privacy Policy

Effective Date: September 25, 2026

Resolve Field Collections LLC ("Resolve Field Collections," "Resolve," "we," "us," or "our") respects the privacy of individuals who visit our website, communicate with us, or submit information to us.

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and through communications with our company.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Resolve Field Collections, we may collect information such as:

Information You Provide

When you contact us, request services, submit an inquiry, schedule a consultation, or otherwise communicate with us, we may collect:

  • Name

  • Business name

  • Job title or position

  • Business address

  • Email address

  • Telephone number

  • Information regarding a commercial account

  • Information regarding a business or debtor

  • Account-related information provided to us

  • Information included in messages, forms, or other communications

  • Other information you voluntarily provide

Please do not submit Social Security numbers, bank account numbers, credit-card information, passwords, or other highly sensitive personal information through ordinary website forms or email unless specifically requested through an appropriate secure process.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website hosting provider or other technology providers.

This information may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of website visits

  • Referring website or page

  • General website usage information

  • Cookies or similar technologies

This information may be used for website functionality, security, analytics, and improving our website.

2. How We Use Information

We may use information we collect to:

  • Respond to inquiries and requests

  • Communicate with prospective and existing clients

  • Evaluate requests for our services

  • Provide field collection and account-resolution services

  • Communicate with clients regarding accounts referred to Resolve

  • Document and report field activity

  • Schedule consultations or appointments

  • Operate and maintain our website

  • Improve our services and website

  • Maintain business records

  • Protect the security and integrity of our systems

  • Comply with applicable laws, regulations, legal processes, or governmental requests

  • Prevent fraud, misuse, or unauthorized activity

We use information only for legitimate business purposes consistent with the nature of our relationship with the individual or business providing the information.

3. Information Relating to Commercial Accounts

Resolve Field Collections may receive information from business clients regarding commercial accounts submitted for collection or account-resolution services.

Such information may include business names, addresses, contact information, account balances, account histories, communications, documentation, and other information relevant to the services requested by the client.

We use such information to provide authorized services, communicate with clients, conduct field activity, document results, and provide reports or other information to the client.

We do not use client account information for unrelated purposes except where permitted or required by law.

4. How We Share Information

Resolve Field Collections does not sell personal information to third parties for monetary consideration.

We may disclose information when reasonably necessary to operate our business or provide requested services, including to:

  • Service providers that support our website, scheduling, email, technology, or business operations

  • Personnel or contractors who need the information to perform authorized business functions

  • Professional advisers, where appropriate

  • Government authorities or law-enforcement agencies when required or permitted by law

  • Courts or other parties when required by subpoena, court order, or other legal process

  • Other parties when disclosure is necessary to protect our legal rights, property, safety, or the security of our systems

We may also disclose information with the authorization of the individual or business that provided it.

5. Third-Party Services

Our website may use third-party services for functions such as:

  • Website hosting

  • Appointment scheduling

  • Website analytics

  • Email communications

  • Form processing

  • Security

  • Payment processing, if applicable

  • These providers may process information according to their own privacy policies and terms.

Resolve Field Collections does not control the privacy practices of independent third-party providers.

6. Cookies and Analytics

Our website may use cookies or similar technologies to support website functionality, understand website traffic, improve the user experience, and maintain website security.

You may be able to control certain cookies through your browser settings or through tools provided by the website or applicable third-party service.

Disabling certain cookies may affect website functionality.

7. Data Security

Resolve Field Collections takes reasonable measures designed to protect information in our possession from unauthorized access, use, alteration, or disclosure.

However, no website, electronic transmission, computer system, or storage method can be guaranteed to be completely secure.

8. Data Retention

We retain information for as long as reasonably necessary for legitimate business purposes, including providing services, maintaining business records, resolving disputes, complying with contractual obligations, and satisfying applicable legal or regulatory requirements.

When information is no longer reasonably necessary, we may securely dispose of or delete it in accordance with our business practices and applicable requirements.

9. Children's Privacy

Our website and services are intended for businesses and adults and are not directed toward children under the age of 13.

We do not knowingly solicit or collect personal information from children under 13 through our website.

10. Links to Other Websites

Our website may contain links to third-party websites or services.

Resolve Field Collections is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage users to review the privacy policies of third-party websites before providing personal information.

11. Your Communications With Us

When you contact Resolve Field Collections by telephone, email, website form, appointment system, or other means, we may retain information concerning the communication for legitimate business purposes.

This may include information necessary to respond to your request, maintain business records, provide services, or comply with legal obligations.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

When changes are made, the revised policy will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or how Resolve Field Collections handles information, please contact us: