How It Works
Bridging the Gap Between Collection Efforts and Resolution
Traditional collection efforts generally rely on:
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Review the Account
Every difficult account has a different set of circumstances. We identify a practical path toward resolution.
Locate & Verify
Field representatives verify the business location, operating status, contact information, and responsible parties.
Establish Contact
We contact the appropriate business representative, explain the visit, and pursue an opportunity for resolution.
Gather Information
Representatives document contact results, observations, business status, and conversations with decision-makers.
Pursue Resolution
This may include a payment arrangement, updated information, or a clear next step. Objective: Locate. Contact. Document. Resolve.
Document & Report
All field activity is documented and sent back to the client, including results, opportunities, and recommended next steps.
