Built From Experience.
Created for Resolution.

Resolve Field Collections LLC was founded by Tyrone Brown, a seasoned collections and accounts receivable professional with more than 20 years of experience working with consumer and commercial accounts across multiple industries.

After years of working directly with delinquent accounts, businesses, and decision-makers, Tyrone recognized a recurring problem:

What happens when traditional collection efforts stop working?

Phone calls go unanswered. Emails receive no response. Letters are ignored. Accounts remain unresolved.

Eventually, accounts that may still be collectible are often written off as bad debt.

Tyrone founded Resolve Field Collections to provide businesses with another option—a professional, in-person field approach designed to pursue accounts that traditional collection efforts have been unable to resolve.

Tyrone Brown

Founder | Resolve Field Collections LLC

Tyrone Brown earned his degree in Business Management from Pepperdine University’s Graziadio Business School and began his professional career in consumer collections with Bank of America.

That early experience established the foundation for a career focused on collections, accounts receivable, customer relationships, and account resolution.

Tyrone continued developing his expertise across a variety of industries and collection environments.

At Vintage Capital Group, he was responsible for collecting delinquent rents from commercial mall lessees, gaining valuable experience working directly with businesses and commercial tenants.

He later worked with contractors and collection operations involving entertainment-industry accounts, including accounts associated with major organizations such as The Walt Disney Company, Warner Bros., and Sony.

These experiences provided Tyrone with exposure to a wide range of commercial relationships and reinforced the importance of persistence, professionalism, communication, and finding practical solutions to difficult accounts.

FROM ACCOUNTS RECEIVABLE TO FIELD COLLECTIONS

In 2020, Tyrone joined Reyes Coca-Cola Bottling as a Merchandiser and later advanced into an accounts-receivable role with Reyes Distribution.

In accounts receivable, Tyrone worked with high-profile commercial accounts, including collecting and reconciling outstanding balances.

His experience at Reyes further demonstrated an important reality of commercial collections:

Sometimes the biggest obstacle to recovering an account isn't the balance—it is the lack of communication.

Businesses can stop responding. Decision-makers can become difficult to reach. Traditional collection efforts can eventually reach their limit.

Tyrone saw firsthand how accounts could remain outstanding despite repeated collection attempts and how unresolved balances could ultimately become bad debt.

That experience became the foundation for the idea behind Resolve Field Collections.

Bridging the Gap Between Collection Efforts and Resolution

After years of working in collections and accounts receivable, Tyrone recognized an opportunity to create a different type of collection resource.

Traditional collection efforts generally rely on:

Calls → Emails → Letters → Follow-Up

But what happens when none of those methods produce a response?

That's where Resolve Field Collections comes in.

Our purpose is to provide a professional in-person field presence when traditional collection efforts have been exhausted.

Rather than allowing an account to simply become another write-off, Resolve Field Collections gives businesses an additional opportunity to establish contact, gather information, communicate directly with responsible parties, and pursue a path toward resolution.

To Help Businesses Resolve Accounts That Traditional Collection Efforts Could Not.

Resolve Field Collections was created with a straightforward mission:

Help businesses pursue outstanding commercial accounts before potentially collectible debt becomes an unnecessary loss.

We believe that difficult accounts deserve a professional, persistent, and informed approach.

Our role is to serve as an extension of your accounts-receivable efforts by bringing the collection process directly to the business when traditional communication channels are no longer producing results.

Professional. Persistent. In Person.

Resolve Field Collections combines decades of collection and accounts-receivable experience with a field-based approach.

INFORMED

Our experience in collections and accounts receivable allows us to understand the business side of outstanding accounts—not simply the balance owed.

PROFESSIONAL

We represent our clients with professionalism and respect while maintaining a focused approach to account resolution.

RESULTS-FOCUSED

Our objective is to create opportunities for recovery and resolution while providing clients with documented information about our field efforts.

PERSISTENT

Difficult accounts often require additional effort. We pursue appropriate opportunities to establish communication and move an account toward resolution.

FIELD-BASED

When calls, emails, and letters aren't getting through, we provide an in-person field presence designed to establish contact and obtain meaningful information.

EXPERIENCE YOU CAN PUT TO WORK

Tyrone's career has provided experience across:

  • Consumer collections

  • Business-to-business collections

  • Commercial rent collections

  • Entertainment-industry accounts

  • Accounts receivable

  • Account reconciliation

  • Commercial customer relationships

  • Delinquent account resolution

That experience is now the foundation of Resolve Field Collections LLC.


Military and Special Events

Tyrone worked with high-profile commercial accounts, including collecting and reconciling outstanding balances on Military and Special Event Accounts, such as Coachella Festival.

OUR COMMITMENT TO CLIENTS

When you refer an account to Resolve Field Collections, you should know that your account is being handled with professionalism and purpose.

We understand that an outstanding account represents more than an unpaid balance.

It can represent:

Revenue. Time. Resources. Inventory. Services. And an investment in a customer relationship.

Our responsibility is to help you pursue those accounts with a professional field strategy while keeping communication, documentation, and resolution at the center of our work.

When Traditional Efforts End, Our Work Can Begin.

Resolve Field Collections was born from a simple observation developed through years of firsthand collection experience:

There are accounts that may never receive another serious opportunity for resolution simply because the customer stopped responding.

We believe businesses deserve another option.

A phone call may not reach them.

An email may not receive a response.

A letter may never be opened.

But a professional field representative can create an opportunity for direct communication.

That's the purpose behind Resolve Field Collections.